Return & Refund Policy
Our commitment to your satisfaction
AC Drain Wiz products are sold through authorized distributors, resellers, and HVAC contractors, so returns and refunds are handled by the seller you purchased from.
1. Purchases Through Distributors & Resellers
If you purchased through an authorized distributor, wholesaler, or HVAC contractor, returns and refunds are handled by that seller. Please contact your point of purchase directly for their return window, conditions, and process. If you bought directly from AC Drain Wiz, contact our support team using the details in Section 3.
2. Manufacturer Warranty
AC Drain Wiz products are covered by our manufacturer warranty against defects in materials and workmanship. For warranty claims related to product defects, you may contact us or your point of purchase. See our Warranty Policy for full details.
3. Questions About Returns or Refunds?
If you need help identifying your point of purchase or have a warranty-related concern, please contact us:
- Phone: 83-DRAINWIZ
- Sales: sales@acdrainwiz.com
- Support: support@acdrainwiz.com
- Website: www.acdrainwiz.com