Site Terms of Use
ACDrainWiz.com · Effective January 1, 2026
Welcome to ACDrainWiz.com. These terms and conditions ("Terms") apply to the ACDrainWiz.com website and all other sites, services, and items where these Terms appear or are linked (the "Site").
By visiting or using the Site, you agree to accept and be bound by these Terms and our Privacy Policy. Please read them carefully.
These Terms constitute a legally enforceable contract between you ("you") and 50 50 Holdings, Inc., including its subsidiaries and affiliates (collectively, "AC DRAIN WIZ" or the "Company").
1. Website Purpose and Distribution Model
The Site provides information about AC Drain Wiz products and related services. Products cannot be purchased or ordered through the Site.
The AC Drain Wiz Mini, Sensor Switches, Mini + Sensor bundles, and volume or contractor-tier orders are sold through authorized independent distributors and HVAC contractors. For those channels, pricing, payment terms, delivery, and installation services are handled by the applicable distributor or contractor unless otherwise stated in a separate agreement.
Disputes regarding distributor or contractor purchases should be directed to the applicable distributor or contractor.
2. Intended Audience
The Site is intended primarily for:
- HVAC distributors
- HVAC contractors and professional installers
- Other commercial partners
Homeowners or end users may view the Site for informational purposes only.
3. Installation and Maintenance Guidance
You agree to review and follow all installation and maintenance guidance provided by the Company for the proper use of AC Drain Wiz products.
Improper installation or misuse may result in system malfunction, water damage, or loss of manufacturer warranty coverage previously provided by HVAC vendors or installers.
If you have questions regarding installation or maintenance, contact:
Phone: 83-DRAINWIZ
Email: support@acdrainwiz.com
4. Product Use Disclaimer
AC Drain Wiz products are intended for HVAC condensate drain maintenance.
The Company does not guarantee compatibility with every HVAC system or installation environment. Users are responsible for ensuring compliance with:
- Manufacturer instructions
- Applicable HVAC standards
- Local, state, and federal regulations
5. Reviews and Legacy Product References
The Site may display customer ratings, testimonials, or reviews.
Some reviews may refer to discontinued or legacy products (such as AC Drain Wiz 1.0) and may not reflect the features or performance of current models, including the ACDW Mini.
Reviews represent the opinions of individual users and do not constitute guarantees of performance.
The Company reserves the right to remove or refuse to publish reviews that violate these Terms or applicable law.
6. User Conduct
In using the Site, you agree not to transmit, upload, distribute, or otherwise make available any content that:
- Is fraudulent, false, misleading, or deceptive
- Is vulgar, abusive, threatening, harassing, hateful, or defamatory
- Contains unsolicited advertising or spam
- Violates any law or regulation
- Contains malware, viruses, or harmful code
- Restricts or inhibits others from using the Site
The Company may remove or disable access to content or services as needed for compliance, security, or operational reasons.
7. Intellectual Property
All content on the Site, including text, graphics, logos, product designs, images, and proprietary materials, is owned by or licensed to 50 50 Holdings, Inc.
The Company's trademarks, trade names, logos, and trade dress ("Marks") may not be used without prior written consent.
Unauthorized use is strictly prohibited.
8. License Restrictions
You may not:
- Copy, reproduce, distribute, or exploit Site content for commercial purposes
- Use data mining, robots, scraping, or extraction tools
- Reverse engineer or attempt to derive proprietary designs
- Frame or link the Site in a misleading manner
Any unauthorized use terminates your limited license to use the Site.
9. Disclaimer of Warranties
ALL SERVICES AND SITE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
The Company does not guarantee that the Site will be error-free, uninterrupted, secure, or compatible with all systems.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:
- Personal injury or property damage
- Lost profits or business interruption
- Loss of data or goodwill
- Indirect, incidental, consequential, punitive, or exemplary damages
TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID (IF ANY) BY YOU FOR PRODUCTS GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT.
Some jurisdictions do not allow certain limitations, so some provisions may not apply.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, affiliates, licensors, and agents from any claims, damages, or liabilities arising from:
- Misuse of the Site or products
- Improper installation
- Violation of these Terms
- Violation of law
12. Binding Arbitration
Any dispute arising out of or relating to these Terms or the Site shall be resolved by binding arbitration, conducted in the State of Florida under applicable commercial arbitration rules.
The arbitration decision shall be final and binding.
13. Class Action Waiver
All disputes must be brought on an individual basis only.
You waive any right to participate in a class action, collective action, or representative proceeding.
14. Governing Law and Venue
These Terms are governed by the laws of the State of Florida.
Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Florida.
15. DMCA Copyright Infringement Claims
If you believe content on the Site infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to:
The Company may terminate repeat infringers' access.
16. Export Regulation
You may not export or re-export Site content or services in violation of U.S. export laws.
17. Termination
The Company may terminate or restrict access to the Site at any time for violation of these Terms or for operational or legal reasons.
Sections that by their nature should survive termination shall survive.
18. New Jersey Legal Notice
Under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act (TCCWNA), certain limitations or exclusions in these Terms may not apply to New Jersey residents, including limitations related to punitive damages or negligence.
19. Changes to Terms
The Company reserves the right to modify these Terms at any time. Changes become effective immediately upon posting.
Continued use of the Site constitutes acceptance of the revised Terms.
20. SMS / Text Messaging Program
SMS Consent Is Separate and Optional
Acceptance of these Terms — whether by accessing the Site, submitting a form, or otherwise — does not by itself constitute consent to receive SMS messages. SMS consent requires the separate, affirmative actions described below (typically a dedicated SMS consent checkbox next to your phone number on a form), and SMS opt-in is never required to use the Site or our products and services. You may decline SMS messaging at any time and continue to use our services; we will simply contact you by email or voice call instead.
By providing your mobile phone number and affirmatively opting in (for example, by checking an SMS consent box on a form on the Site), you agree to receive text messages from AC Drain Wiz on the terms set forth in this Section and our Privacy Policy.
20.1 Program Description and Use Cases
The AC Drain Wiz SMS program sends two categories of messages, each requiring its own separate consent:
- Transactional / Service Messages. Replies to inquiries you submit; scheduling and appointment coordination; order confirmations and shipping or delivery updates; account and authentication notifications; installer dispatch and service follow-ups; support alerts; and other communications directly tied to a request you initiated.
- Promotional Messages (optional). Product announcements, company updates, news, and special offers. You will receive these only if you separately check the optional promotional-messages box; promotional consent is never required to purchase or use our products or services.
Message frequency varies based on your inquiry and account activity. You will not receive more messages than reasonably necessary for the purpose you consented to.
20.2 Opt-Out Instructions
To stop receiving messages, reply STOP to any text message. You will receive one final confirmation message and no further texts from the applicable program. To re-subscribe, opt in again through our forms or contact us. For help at any time, reply HELP or email support@acdrainwiz.com.
20.3 Message and Data Rates
Message and data rates may apply. Check with your carrier for details. AC Drain Wiz does not charge for text messages, but your mobile carrier may charge you for each message sent or received depending on your plan.
20.4 Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to the effective transmission by your wireless carrier and is not guaranteed. AC Drain Wiz is not responsible for messages that are delayed, undelivered, misdirected, or intercepted due to factors outside our reasonable control.
20.5 Age Restriction
You must be 18 years of age or older to use this SMS service. By opting in, you represent and warrant that you are at least 18 years old and that the mobile number you provided belongs to you or that you have authority to consent to receive text messages at that number.
20.6 Supported Carriers and Changes
The program is available through major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. AC Drain Wiz may modify, suspend, or terminate the SMS program or any individual message category at any time, without prior notice, and without liability. Continued participation after changes constitutes acceptance of the updated terms.
For a full description of how your mobile information is collected, used, and protected — including our commitment that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes — please review our Privacy Policy.
21. Contact Information
AC Drain Wiz
1489 W. Palmetto Park Rd, Suite 500Boca Raton, FL 33486
Phone: 83-DRAINWIZ
Email: support@acdrainwiz.com