Warranty Coverage
All AC Drain Wiz products come with a manufacturer warranty.
Limited Lifetime Warranty
AC Drain Wiz products are covered by a limited lifetime warranty against defects in materials and workmanship. This warranty covers the original purchaser and is non-transferable.
What's Covered:
- Defects in materials and workmanship
- Premature wear under normal use conditions
- Manufacturing defects
What's Not Covered:
- Damage from improper installation
- Damage from misuse or abuse
- Normal wear and tear
- Damage from external causes (fire, flood, etc.)
Return Policy
Returns & Refunds
AC Drain Wiz products are sold through HVAC distributors and contractors, so returns and refunds are handled by your point of purchase. If you bought directly from AC Drain Wiz, contact support. See our Return & Refund Policy for details.
Buying and returns questions
Need to file a claim?
Our guided claim flow takes about two minutes. Tell us the product, what happened, and how to reach you.
Start a Warranty ClaimPrefer to talk? Call 83-DRAINWIZ or submit a support request.