Sensor shows offline or isn't on the dashboard

WiFi Sensor Switch · Last updated October 20, 2026WiFi Sensor Switch · Updated October 20, 2026

  • Check the LED. On 24V, no light usually means a power issue (see the sensor light guide). On battery-only installs, no light after startup can be normal while the sensor is still monitoring.
  • Confirm the Sensor is seated on the manifold's bayonet mount.
  • Verify the Sensor is within range of your WiFi router.
  • Confirm you're logged into the correct account at the monitoring portal.
  • Try resetting the Sensor and re-pairing it with the Sensor setup guide.
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