Sensor alerts are delivered by email and SMS only. There is no dedicated mobile app.
- Use the AC Drain Wiz monitoring web application in your browser and sign in to the dashboard.
- Under account settings, confirm that SMS and email alerts are enabled and that your phone number and email address on file are correct.
- If the WiFi sensor shows as offline on the monitoring site, alerts cannot be sent until it is online. Verify connectivity on site (sensor power, 2.4 GHz Wi‑Fi, signal strength at the unit, and router or network issues).
- Check spam or junk folders for email alerts.
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